Q-Flow, delivered and implemented at the council by Q-nomy's partner ACF UK, is being used to manage customer flow. The system optimizes customer routing, and reduces wait time at queues significantly.

Great Britain’s National Health Service (NHS) will use Q-nomy’s Q-Flow appointment platform to schedule mass COVID-19 vaccination appointment bookings and customer notifications in more than 1,000 locations across the UK.

Pangea is a trusted global supplier of digital identity, security, and ePayment solutions. The company recently acquired NIP, a long-time Q-nomy partner and reseller.

Q-nomy's software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support B2C video calls using Microsoft's Teams.