November 7, 2023
Q-nomy Adds Google Meet to its Q-Flow Software Integration Options
We're excited to announce that Google Meet is now integrated into Q-nomy's Q-Flow, enhancing our omnichannel customer service solutions with more video conferencing flexibility.
November 2, 2023
Q-nomy Launches Cubu, the Simplest All-in-One Customer Journey Solution for Businesses of All Sizes
Q-nomy has launched Cubu™, combining appointment scheduling, customer flow management, and customer interaction management in one integrated SaaS solution.
March 1, 2023
Q-nomy announces upcoming partners conference in Dubai featuring new product innovations
Q-nomy is excited to announce our upcoming partners conference, taking place on March 14-15 in Dubai. This event will bring together our key partners from around the world to discuss the latest trends and innovations in customer experience.
February 1, 2023
Q-Flow 6.3 SP2 Announced, Fully Accessible
Q-nomy has released Q-Flow 6.3 SP2, which focuses on accessibility and the latest single sign-on standards, ensuring that all users, regardless of ability, can use the platform with ease.
December 15, 2022
Q-nomy Partners With ASBIS, A Leading Distributor of IT Solutions
Q-nomy and ASBIS, a leading distributor of IT solutions, announce a new partnership agreement, under which ASBIS will deliver solutions based on Q-nomy software in the growing markets of Europe, Middle East and Africa.
October 20, 2022
Q-nomy Appointment Scheduling Wins Global Good Awards' Covid Crisis Champions
We are extremely proud to have Q-nomy's appointment scheduling project win the 2022 Covid Crisis Champions Award from the Global Good Awards.
August 25, 2022
Techsvit Partners With Q-nomy to Deliver Q-Flow Solutions To Its Customers
Q-nomy announced today that Techsvit, a technology company operating primarily in Central and Eastern Europe, joins our list of channel partners and integrators, and is planning to deliver Q-Flow solutions to its clients.
August 18, 2022
Announcing Virtual Lobby 2.1 for Q-Flow
Q-nomy's Virtual Lobby application provides a personal space for customers waiting for a service appointment. Virtual Lobby 2.1 announced today, adds numerous updates - most importantly, video meetings using Q-Flow Omni Service and MS-Teams can now be held with Embedded Video
June 8, 2022
Colfondos launches video-based service channel with Q-flow
Colfondos, a Colombian pension fund management firm, recently launched a new Q-flow solution allowing customers to schedule and make video calls with agents
May 30, 2022
Q-nomy Partners with SilverLeap to Elevate Digital Solutions
Q-nomy announced today the appointment of SilverLeap as its partner, and a reseller and integrator of Q-Flow software solutions, in Sri Lanka
February 15, 2022
Infina Technologies to present Q-nomy Solutions at GPC
Infina Technologies will be presenting Q-nomy’s solutions for government and education at the Georgia Procurement Conference 2022, between April 19-21 at the Jekyll Island Convention Center.
February 9, 2022
Q-nomy Launches Q-flow 6.3 Service Pack 1
The latest edition of Q-nomy’ market-leading customer journey management solution introduces numerous advancements in system performance and user experience.
December 15, 2021
Q-nomy announces Q-flow virtual lobby for omnichannel customer service centers
Q-nomy new application adds a virtual room to its Q-flow customer journey management solution, enhancing the customer experience with useful, personalized functionality.
September 13, 2021
Davivienda Bank Maximizes Customer Satisfaction With Q-Flow
Davivienda, a Colombian bank with branches across central America, reports achieving a customer satisfaction score of 9 out of 10 following the implementation of Q-flow Omni Service Video appointments.
February 8, 2021
Israeli Government uses Q-nomy solution to manage customer phone meetings
Government agencies and organizations have been using Q-nomy's Q-flow and myvisit app to allow citizens to schedule their appointment online. Since the covid-19 outbreak, many agencies have opted to switch from in-person meetings to online appointments and began to offer phone meetings.
January 26, 2021
IDB Global Federal Credit Union Launches Online Appointment Scheduling with Q-nomy
IDB adopted Q-nomy's Q-flow software platform, enabling omnichannel appointment scheduling, and is not inviting members to book and manage in-person branch appointments, as well as video and phone meetings.
January 19, 2021
Q-nomy's software helps Northampton borough council streamline customer service center operations
Q-flow, delivered and implemented at the council by Q-nomy's partner ACF UK, is being used to manage customer flow. The system optimizes customer routing and reduces wait time at queues significantly.
December 10, 2020
Q-nomy’s software selected by UK’s National Health Service for COVID-10 Vaccination Campaign
Great Britain’s National Health Service (NHS) will use Q-nomy's Q-Flow appointment platform to schedule mass COVID-19 vaccination appointment bookings and customer notifications in more than 1,000 locations across the uk
October 5, 2020
Pangea Aquires NIP, Becomes Q-nomy partner in Africa
Pangea is a trusted global supplier of digital identity, security, and ePayment solutions. The company recently acquired NIP, a long-time Q-nomy partner reseller.
September 24, 2020
Q-nomy announces MS teams integration now available for its omnichannel customer service solution
Q-nomy's software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support B2C video calls using Microsoft’s Teams.
August 19, 2020
Q-nomy releases Version 6.3 of Flagship product Q-Flow®
The new version of Q-nomy's customer journey management software enables faster solution setup and greater agility in responding to changing business needs.
August 10, 2020
Q-nomy presents new suite of omnichannel customer service applications
The applications include infrastructure compinents, specific channel management tools for video, chat and voice, and immediate integration of Zoom and MS teams’ videoconferencing into customer journeys managed by us.
July 7, 2020
Q-nomy provides Globe telecom with rapid & safe in-store experience to overcome covid-19 challenges
The solution, comprising of Q-flow multi-queue management and omnichannel appointment scheduling, will significantly reduce waiting time while maintaining social distancing.
May 4, 2020
Portsmouth city council reduces wait times, increases customer satisfaction, with Q-Flow
Portsmouth City Council service center successfully implemented an advanced queue management solution, using Q-nomy's latest Q-flow software platform.
April 21, 2020
Q-flow provides the appointment platform to help increase covid-10 testing across the UK
ACF Technologies are proud to be helping the department of health and social care, by providing the appointment platform, Q-flow powered by Q-nomy, and services to help increase covid-10 testing across the U.K.
March 24, 2020
Q-nomy presents a suite of solutions to help customer service operations during the corona virus crisis
Q-nomy today presented a suite of software applications designed to enable virtual personal customer service despite the limitations of social distancing and the need to minimize face-to-face interactions.
March 19, 2020
Q-nomy announces partnership and successful joint project with global identity solution provider and integrator veridos
Q-nomy today announced its cooperation with Veridos, a Berlin- based company delivering end-to-end solutions and services for worldwide governmental identity needs. The two companies also announced the recent successful completion of a first join project, delivered by Veridos.
March 3, 2020
Q-nomy launches Q-flow video call management
Q-nomy today officially announced the availability of its advanced, patent-pending solution, enabling the seamless integration of video calls into omnichannel customer service.
April 22, 2019
Q-nomy plays a major role in the upgraded Marlboro/Sandton Licensing Centre in south Africa
The city of Joburg, south Africa has formally re-opened the upgraded Malboro/sandton licensing Centre where Q-flow plays a major role in digital transformation and customer service design