Public Health Solutions Banking Omnichannel Solutions Government

Q-Flow Selected for the
NHS COVID-19 Vaccination Campaign

Schedule Your In-Branch and Virtual Customer Appointments

Digital Customer Journey Begins
at the Virtual Lobby

How Would You Like To Meet Your Customer?

Customer Journey, Optimized

with Omnichannel Appointment Scheduling and Multi Queue Management System

Appointment Scheduling Software

Managing appointments and required resources in all your branches and stores, allowing customers to schedule appointments via Web, mobile or kiosk applications, or by any other contact channel

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Customer Flow Management

Provides all your branches with advanced customer reception, queuing, routing and interaction management tools, with optional appointment scheduling and staff planning applications

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Business Process Management

Orchestrating processes across multiple information systems using task-management tools, streamlining workflow, enforcing business rules and ensuring unresolved cases are not forgotten

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News Room

Q-nomy Announces Q-Flow Virtual Lobby for Omnichannel Customer Service Centers

Q-nomy's new application adds a virtual waiting room to its Q-Flow® customer journey management solution, enhancing the customer experience with useful, personalized functionality.

Dec. 15, 2021

Davivienda Bank Maximizes Customer Satisfaction With Q-Flow

Davivienda, a Colombian bank with branches across Central America, reports achieving a customer satisfaction score of 9 out of 10 following the implementation of Q-Flow OmniService Video Appointments.

Sep. 13, 2021

Israeli Government uses Q-nomy solution to manage customer phone meetings

Government agencies and organizations have been using Q‑nomy's Q-Flow® and myVisit app to allow citizens to schedule their appointments online. Since the Covid-19 outbreak, many agencies have opted to switch from in-person meetings to online appointments, and began to offer phone meetings.

Feb. 08, 2021

IDB Global Federal Credit Union Launches Online Appointment Scheduling With Q-nomy

IDB adopted Q-nomy’s Q-Flow software platform, enabling omnichannel appointment scheduling, and is now inviting members to book and manage in-person branch appointments, as well as video and phone meetings.

Jan. 26, 2021

More News

Our Customers

All
Healthcare
Banks
Education
Telecom
Government
Other

Q-Flow Selected for the NHS COVID-19 Vaccination Campaign

Schedule Your In-Branch and Virtual Customer Appointments

Digital Customer Journey Begins at the Virtual Lobby

How Would You Like To Meet Your Customer?

Customer Journey, Optimized

with Omnichannel Appointment Scheduling and Multi Queue Management System

Appointment Scheduling Software

Customer Flow Management

Business Process Management

News Room

Our Customers

Q-Flow Selected for the
NHS COVID-19 Vaccination Campaign

Digital Customer Journey Begins
at the Virtual Lobby