Managing appointments and required resources in all your branches and stores, allowing customers to schedule appointments via Web, mobile or kiosk applications, or by any other contact channel
Provides all your branches with advanced customer reception, queuing, routing and interaction management tools, with optional appointment scheduling and staff planning applications
Orchestrating processes across multiple information systems using task-management tools, streamlining workflow, enforcing business rules and ensuring unresolved cases are not forgotten
Q-nomy announced today that Techsvit, a technology company operating primarily in Central and Eastern Europe, joins our list of channel partners and integrators.
Q-nomy's Virtual Lobby application provides a personal space for customers waiting for a service appointment. Virtual Lobby 2.1, announced today, adds numerous updates - most importantly, video meetings using Q-Flow Omni Service and MS-Teams can now be held with Embedded Video
Colfondos, a Colombian pension fund management firm, recently launched a new Q-Flow solution allowing customers to schedule and make video calls with agents.
Q-nomy announced today the appointment of SilverLeap as its partner, and a reseller and integrator of Q-Flow software solutions, in Sri lanka.
