Make Your Customer Service Branches Digital, With Q-nomy's Omnichannel Solution

Because even at times of social distancing, service branches have an important role

Video Queue Management and Appointment Scheduling

Keep customer service personal at a time of social distancing.

Mass Scheduling or Personalized Invites: We've Got The App

Start scheduling customer appointments immediately with myVisit™ mobile app.

Public Health Crisis Management

Take back control over the entire cycle of population testing, isolation, and treatment.

Omnichannel Solutions

Video Solutions

Scheduling Solutions

Public Health Solutions

Customer Journey, Optimized

with Omnichannel Appointment Scheduling and Multi Queue Management System

Appointment Scheduling Software

Managing appointments and required resources in all your branches and stores, allowing customers to schedule appointments via Web, mobile or kiosk applications, or by any other contact channel

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Customer Flow Management

Provides all your branches with advanced customer reception, queuing, routing and interaction management tools, with optional appointment scheduling and staff planning applications

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Business Process Management

Orchestrating processes across multiple information systems using task-management tools, streamlining workflow, enforcing business rules and ensuring unresolved cases are not forgotten

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News Room

Portsmouth City Council Reduces Wait Times, Increases Customer Satisfaction, With Q-Flow

Portsmouth City Council service center successfully implemented an advanced Queue Management solution, using Q-nomy's latest Q-Flow software platform.

May 04, 2020

Q-Flow provides the appointment platform to help increase Covid-19 testing across the UK

ACF Technologies are proud to be helping the Department of Health and Social Care, by providing the appointment platform, Q-Flow powered by Q-nomy, and services to help increase Covid-19 testing across the UK.

Apr. 21, 2020

Q-nomy Presents a Suite of Solutions to Help Customer Service Operations During the Coronavirus Crisis

Q-nomy today presented a suite of software applications designed to enable personal customer service despite the limitations of social distancing and the need to minimize face-to-face interactions.

Mar. 24, 2020

Q-nomy Announces Partnership and Successful Joint Project with Global Identity Solution Provider and Integrator Veridos

Q-nomy today announced its cooperation with Veridos, a Berlin-based company delivering end-to-end solutions and services for worldwide governmental identity needs. The two companies also announced the recent successful completion of a first joint project, delivered by Veridos.

Mar. 19, 2020

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