November 7, 2023

We're excited to announce that Google Meet is now integrated into Q-nomy's Q-Flow, enhancing our omnichannel customer service solutions with more video conferencing flexibility.

November 16, 2023

Q-nomy announced new features designed to collect customer feedback, added to its Cubu SaaS software solution. The solution further allows automated responses based on scores given by customers.

November 2, 2023

Q-nomy has launched Cubu™, combining appointment scheduling, customer flow management, and customer interaction management in one integrated SaaS solution.

March 1, 2023

Q-nomy is excited to announce our upcoming partners conference, taking place on March 14-15 in Dubai. This event will bring together our key partners from around the world to discuss the latest trends and innovations in customer experience.

February 1, 2023

Q-nomy has released Q-Flow 6.3 SP2, which focuses on accessibility and the latest single sign-on standards, ensuring that all users, regardless of ability, can use the platform with ease.

December 15, 2022

Q-nomy and ASBIS, a leading distributor of IT solutions, announce a new partnership agreement, under which ASBIS will deliver solutions based on Q-nomy software in the growing markets of Europe, Middle East and Africa.

October 20, 2022

We are extremely proud to have Q-nomy's appointment scheduling project win the 2022 Covid Crisis Champions Award from the Global Good Awards.

August 25, 2022

Q-nomy announced today that Techsvit, a technology company operating primarily in Central and Eastern Europe, joins our list of channel partners and integrators, and is planning to deliver Q-Flow solutions to its clients.

August 18, 2022

Q-nomy's Virtual Lobby application provides a personal space for customers waiting for a service appointment. Virtual Lobby 2.1 announced today, adds numerous updates - most importantly, video meetings using Q-Flow Omni Service and MS-Teams can now be held with Embedded Video

October 22, 2014

Q-nomy will present its local solutions at Channel Shift Camp, taking place on November 12 in Exeter, Devon UK.

November 3, 2014

“Gone are the chaotic scenes of queues that looked more like crowds and processes that were mired in sheer confusion… there’s queues, yes, but it’s so organized”.

November 19, 2014

The southern California office focuses on leveraging Q-nomy proprietary Q-flow technology to help hospitals and health systems optimally address the growing challenge of patient flow, emergency department wait times and operating room scheduling

November 2, 2014

Q-nomy will present its student services solution at the CBIE 2014 conference in Ottawa, which takes place on November 19-22.

May 25, 2015

The latest version of Q-nomy mobile application, MyVisit, is now available on the app store (link to download)

October 30, 2016

Q-nomy, a leading provider of software solutions for walk-in customer journey management, announces today the official launch of version 5.9 of its Q-flow platform.

May 18, 2015

A new version of Q-nomy mobile application, my Visit, is now available on google play (and will be on the ap store in a matter of days)

April 4, 2016

Q-nomy today announced successful of its Q-Flow Multi-channel visit management solution to Vodafone Germany.

March 10, 2015

The Florida office extends Q-nomy's reach to the southern parts of the US, and will deliver software solutions and services to businesses in the various industries catered by Q-nomy's Q-Flow software platform

March 23, 2016

Q-nomy, a leading global provider of physical and digital customer experience optimization solutions, today announced it has launched Q-Flow insight, its customer journey intelligence solution.

April 26, 2016

Q-nomy announced it has launched the latest version of MyVisit, an app that lets people conveniently access their favorite service providers.

May 10, 2016

Q-nomy announced the launch of Q-Flow mobile console – a new addition to its Q-Flow Customer experience optimization solution. Q-nomy's Mobile Console application enables agents roaming stores and branches to give customers better sales assistance and service

September 10, 2016

Cumberland building society has chosen Q-nomy and NCR to deliver a multi-channel appointment booking service to its members in bank branches across the U.K. and online.

May 31, 2016

Q-nomy will be presenting it’s solutions for campus and student services in booth 520 at the UBT 2016 Conference, taking place between June 6-8 in Las Vegas, Nevada.

May 2, 2016

Q-nomy and NCR will be presenting Q-Flow in Booth 22 at the building societies association annual conference, taking place between May 18-19 in Gateshead, UK.

August 18, 2016

Q-nomy will be presenting its banking and FI solution at the NCR innovation conference, taking place between September 26-28 in Washington D.C

November 14, 2016

Q-nomy announced today the upcoming release of Q-flow 6. Q-flow is Q-nomy's flagship product, a complete platform for managing customer experiences, omni-channel customer journeys, and supporting business processes.

April 24, 2016

Q-nomy today announced it is offering its Q-flow customer journey and business optimization platform on Microsoft azure.

July 6, 2016

Q-nomy will be presenting its solutions for colleges and universities in Booth 1122 at the NACUBO 2016 annual meeting, taking place between June 16-19 in Montreal, Canada.

June 2, 2016

Q-nomy will be presenting its solutions for banks and credit unions in booth 721 at the NAFCU annual conference, taking place between June 14-17 in Nashville, Tennessee.

April 13, 2017

Q-nomy will unveil video interaction management, an application for integrating video customer-agent interactions into omnichannel patient journey management built atop its Q-flow 6 platform, at the E-health week event.

December 14, 2017

The Cumberland building society launches a new online appointment booking service, powered by Q-flow enterprise software solution.

September 5, 2017

Q-nomy announced today the launch of Q-flow 6.1, the complete platform for managing customer experience, omni-channel customer journeys and supporting BPM.

February 2, 2017

Q-nomy today officially launched Q-flow 6 – its next generation product platform for managing and optimizing omni-channel, customer-centric business processes.

June 6, 2017

Q-nomy will be sponsoring an presenting its solutions for colleges and universities at the WARUCC (Western Association of registrars of the Universities and Colleges of Canada) 2017 Biennial Conference, taking place between June 20-22 in Calgary, Alberta.

November 27, 2017

Q-nomy today announced the launch of its new portal, a gateway to a range of online services intended to support and enhance the productivity of our community of users, developers, business and technology partners

May 4, 2017

Q-nomy will be presenting its omnichannel banking solution at the Canadian Credit Union Association (CCUA) Conference, taking place between May 7-9 in Hailifax, NS.

January 9, 2017

Q-nomy's new MyVisit Chatbot enables customers to book their in-store appointments by conversing with an AI agent. The MyVisit Chatbot can be integrated with existing customer service bots.

December 12, 2017

The new financial foundation package (FFP)is a ready-to-use solution for customer journey management, built as a Q-App on top of Q-nomy's Q-Flow software platform.

July 18, 2018

Q-nomy has just been awarded Microsoft’s IP Co-Sell Best Performing Partner for 2018.

November 14, 2017

Q-nomy today announced it has launched Q-market, the first app market dedicated to omnichannel, customer journey optimization apps.

June 27, 2018

Lubbock, Texas-based tech federal credit union has overhauled its physical and digital customer experience using Q-nomy's Q-flow customer journey management and appointment scheduling

February 19, 2018

Q-nomy today announced the launch of Q-flow Visual Tools, a user-friendly toolbox for designing digital signage templates

April 25, 2018

Q-nomy has recently renewed its reseller contracts with two of its oldest and closest business partners: ACF technologies and NEXA

November 29, 2018

Q-nomy's “Q-flow” software platform for omnichannel customer and patient journey optimization is now officially on Microsoft AppSource, which connects millions of users with the best Microsoft-based solutions.

October 29, 2018

The department of transport and main roads in Queensland, Australia, are reporting this month the successful results of implementing Q-flow at its customer service branches.

September 26, 2018

Q-nomy Inc, and ACF Technologies Inc, a Q-nomy channel pratner and provider of integrated customer experience management solutions, today announced the acquisition of Q-nomy's uk subsidiary, Q-nomy UK, by ACF Technologies.

August 22, 2018

Q-nomy are delighted to be awarded a 3-year contract to supply an appointment booking system for the department for work and pensions.

April 22, 2019

The city of Joburg, south Africa has formally re-opened the upgraded Malboro/sandton licensing Centre where Q-flow plays a major role in digital transformation and customer service design

January 15, 2019

Q-nomy Healthcare Solutions, a part of the Q-nomy Group, announced it will present it’s latest innovations today at the HiMSS19 global conference which runs from February 11-15, 2019 in Orlando, Florida

March 24, 2020

Q-nomy today presented a suite of software applications designed to enable virtual personal customer service despite the limitations of social distancing and the need to minimize face-to-face interactions.

January 8, 2019

Q-nomy Inc. today announced the release of Q-flow version 6.2, the newest member of the Q-flow 6 platform today.

January 3, 2019

Q-nomy today announced it is partnering with system integrator Infina Technologies to deliver enterprise solutions based on Q-nomy's software platform, Q-flow.

April 21, 2020

ACF Technologies are proud to be helping the department of health and social care, by providing the appointment platform, Q-flow powered by Q-nomy, and services to help increase covid-10 testing across the U.K.

March 3, 2020

Q-nomy today officially announced the availability of its advanced, patent-pending solution, enabling the seamless integration of video calls into omnichannel customer service.

August 19, 2020

The new version of Q-nomy's customer journey management software enables faster solution setup and greater agility in responding to changing business needs.

March 19, 2020

Q-nomy today announced its cooperation with Veridos, a Berlin- based company delivering end-to-end solutions and services for worldwide governmental identity needs. The two companies also announced the recent successful completion of a first join project, delivered by Veridos.

August 10, 2020

The applications include infrastructure compinents, specific channel management tools for video, chat and voice, and immediate integration of Zoom and MS teams’ videoconferencing into customer journeys managed by us.

July 7, 2020

The solution, comprising of Q-flow multi-queue management and omnichannel appointment scheduling, will significantly reduce waiting time while maintaining social distancing.

May 4, 2020

Portsmouth City Council service center successfully implemented an advanced queue management solution, using Q-nomy's latest Q-flow software platform.

January 19, 2021

Q-flow, delivered and implemented at the council by Q-nomy's partner ACF UK, is being used to manage customer flow. The system optimizes customer routing and reduces wait time at queues significantly.

December 10, 2020

Great Britain’s National Health Service (NHS) will use Q-nomy's Q-Flow appointment platform to schedule mass COVID-19 vaccination appointment bookings and customer notifications in more than 1,000 locations across the uk

October 5, 2020

Pangea is a trusted global supplier of digital identity, security, and ePayment solutions. The company recently acquired NIP, a long-time Q-nomy partner reseller.

September 24, 2020

Q-nomy's software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support B2C video calls using Microsoft’s Teams.

December 15, 2021

Q-nomy new application adds a virtual room to its Q-flow customer journey management solution, enhancing the customer experience with useful, personalized functionality.

September 13, 2021

Davivienda, a Colombian bank with branches across central America, reports achieving a customer satisfaction score of 9 out of 10 following the implementation of Q-flow Omni Service Video appointments.

February 8, 2021

Government agencies and organizations have been using Q-nomy's Q-flow and myvisit app to allow citizens to schedule their appointment online. Since the covid-19 outbreak, many agencies have opted to switch from in-person meetings to online appointments and began to offer phone meetings.

January 26, 2021

IDB adopted Q-nomy's Q-flow software platform, enabling omnichannel appointment scheduling, and is not inviting members to book and manage in-person branch appointments, as well as video and phone meetings.

June 8, 2022

Colfondos, a Colombian pension fund management firm, recently launched a new Q-flow solution allowing customers to schedule and make video calls with agents

May 30, 2022

Q-nomy announced today the appointment of SilverLeap as its partner, and a reseller and integrator of Q-Flow software solutions, in Sri Lanka

February 15, 2022

Infina Technologies will be presenting Q-nomy’s solutions for government and education at the Georgia Procurement Conference 2022, between April 19-21 at the Jekyll Island Convention Center.

February 9, 2022

The latest edition of Q-nomy’ market-leading customer journey management solution introduces numerous advancements in system performance and user experience.