"The Most Complete Omnichannel Customer Journey Optimization Solution"

The only real-time, proactive software platform that manages all customer-facing channels

"Q-nomy Cited by Gartner as a Sample Vendor in Hype Cycle for Real-Time Health System Technologies"

Translating operational intelligence into enterprise action

"Service Level improved 20-30%"

Learn how online appointment scheduling and customer flow made the difference for BECU

"Streamlined processes for staff, efficient services for customers"

Learn how Q-nomy helped Claro meet business goals and deliver a superior customer experience

Omnichannel Solutions

Healthcare Solutions

Banking Solutions

Telecom Solutions

Make the most of every customer visit®

with a Queue Management System

Appointment Scheduling Software

Managing appointments and required resources in all your branches and stores, allowing customers to schedule appointments via Web, mobile or kiosk applications, or by any other contact channel

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Customer Flow Management

Provides all your branches with advanced customer reception, queuing, routing and interaction management tools, with optional appointment scheduling and staff planning applications

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Business Process Management

Orchestrating processes across multiple information systems using task-management tools, streamlining workflow, enforcing business rules and ensuring unresolved cases are not forgotten

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News Room

Q-nomy Presents a Suite of Solutions to Help Customer Service Operations During the Coronavirus Crisis

Q-nomy today presented a suite of software applications designed to enable personal customer service despite the limitations of social distancing and the need to minimize face-to-face interactions.

Mar. 24, 2020

Q-nomy Announces Partnership and Successful Joint Project with Global Identity Solution Provider and Integrator Veridos

Q-nomy today announced its cooperation with Veridos, a Berlin-based company delivering end-to-end solutions and services for worldwide governmental identity needs. The two companies also announced the recent successful completion of a first joint project, delivered by Veridos.

Mar. 19, 2020

Q-nomy Launches Q-Flow Video Call Management

Q-nomy Inc. today officially announced the availability of its advanced, patent-pending solution, enabling the seamless integration of video calls into omnichannel customer service.

Mar. 03, 2020

Q-Flow plays a major role in the upgraded Marlboro/Sandton Licensing Centre in South Africa

The City of Joburg, South Africa has formally re-opened the upgraded Marlboro/Sandton Licensing Centre where Q-Flow plays a major role in digital transformation and customer service design.

Apr. 22, 2019

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