Public Health Solutions Banking Government Telecom

Q-Flow Selected for the
NHS COVID-19 Vaccination Campaign

Schedule Your In-Branch and Virtual Customer Appointments

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Learn How Q-nomy’s Multi-Channel Scheduling Enhanced AT&T’s Customer Service

Customer Journey, Optimized

with Omnichannel Appointment Scheduling and Multi Queue Management System

Appointment Scheduling Software

Managing appointments and required resources in all your branches and stores, allowing customers to schedule appointments via Web, mobile or kiosk applications, or by any other contact channel

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Customer Flow Management

Provides all your branches with advanced customer reception, queuing, routing and interaction management tools, with optional appointment scheduling and staff planning applications

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Business Process Management

Orchestrating processes across multiple information systems using task-management tools, streamlining workflow, enforcing business rules and ensuring unresolved cases are not forgotten

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News Room

Q-nomy's Q-Flow Helps Northampton Borough Council Streamline Customer Service Center Operations

Q-Flow, delivered and implemented at the council by Q-nomy's partner ACF UK, is being used to manage customer flow. The system optimizes customer routing, and reduces wait time at queues significantly.

Jan. 19, 2021

Q-nomy’s Q-Flow® Selected by U.K.’s National Health Service for COVID-19 Vaccination Campaign

Great Britain’s National Health Service (NHS) will use Q-nomy’s Q-Flow appointment platform to schedule mass COVID-19 vaccination appointment bookings and customer notifications in more than 1,000 locations across the UK.

Dec. 10, 2020

Pangea Acquires NIP, Becomes Q-Nomy Partner In Africa

Pangea is a trusted global supplier of digital identity, security, and ePayment solutions. The company recently acquired NIP, a long-time Q-nomy partner and reseller.

Oct. 05, 2020

Q-nomy Announces MS Teams Integration Now Available for Its Omnichannel Customer Service Solution

Q-nomy's software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support B2C video calls using Microsoft's Teams.

Sep. 24, 2020

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