Appointment Scheduling, Queue Management & BPM Solutions

"The Most Complete Omnichannel Customer Journey Optimization Solution"

The only real-time, proactive software platform that manages all customer-facing channels

"Q-nomy Cited by Gartner as a Sample Vendor in Hype Cycle for Real-Time Health System Technologies"

Enabling healthcare providers to orchestrate their resources, clinical and business processes

"Service Level improved 20-30%"

Learn how online appointment scheduling and customer flow made the difference for BECU

"Streamlined processes for staff, efficient services for customers"

Learn how Q-nomy helped Claro meet business goals and deliver a superior customer experience

Omnichannel Solutions

Healthcare Solutions

Banking Solutions

Telecom Solutions

Make The Most of Every Customer Visit^®

Appointment Scheduling Software

Managing appointments and required resources in all your branches and stores, allowing customers to schedule appointments via Web, mobile or kiosk applications, or by any other contact channel

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Customer Flow Management

Provides all your branches with advanced customer reception, queuing, routing and interaction management tools, with optional appointment scheduling and staff planning applications

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Business Process Management

Orchestrating processes across multiple information systems using task-management tools, streamlining workflow, enforcing business rules and ensuring unresolved cases are not forgotten

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News Room

Q-nomy Launches Visual Tools

Q-nomy today announced the launch of Q-Flow® Visual Tools, a user-friendly toolbox for designing digital signage templates.

Digital signage is a legacy component of Q-nomy's Q-Flow software platform. While online content management has always been a simple task in Q-Flow, initial creation of new signage templates required some technical work. Now, that technical part is eliminated and replaced with easy onscreen design tools and pixel-precise placement of display components.

Visual Tools is accessible as an online service through the Q-nomy Portal.

Feb. 19, 2018

Q-nomy to Present Innovative Patient-Centric BPM at HiMSS18

Q-nomy today announced it will present its latest innovations at the HIMSS18 Conference & Exhibition taking place in Las Vegas, Nevada, March 5–9, 2018.

At the core of Q-nomy's software offering lies the Q-Flow patient-centric BPM engine, a powerful, open-source platform enabling rapid development of patient journey optimization solutions and their commercialization through Q-nomy's application marketplace.

Read the full press release here

Feb. 01, 2018

Q-nomy Launches Innovative Surgery Planning Solution

Q-nomy today announced the launch of OR Planner, a Q-Flow add-on application that enables healthcare providers, hospitals, and medical centers to significantly cut expenses and improve their OR throughput by optimizing the allocation and utilization of resources.

OR Planner manages the various stages involved in the planning of surgeries — from the initial assessment of a patient's need for surgery, through preliminary rule-based room scheduling and resource allocation, to the final approval of the detailed plan. OR Planner significantly reduces operational waste, and greatly enhances both the patient and staff experience.

Read the full press release here

Jan. 23, 2018

Q-nomy Announces New AI Chatbot

Q-nomy's new myVisit Chatbot enables customers to book their in-store appointments by conversing with an AI agent. The myVisit Chatbot can be integrated with existing customer service bots.

Q-nomy already offers an entire suite of solutions for omnichannel journey optimization, including enterprise appointment scheduling software, online and mobile self-service applications, and other back-office and customer-facing components, all based on its Q-Flow software platform. The myVisit Chatbot is an add-on to this software suite, and as of today is available to every organization using the Q-Flow platform.

Read the full press release here

Jan. 09, 2018

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