Appointment Scheduling, Queue Management & BPM Solutions

"The Most Complete Omnichannel Customer Journey Optimization Solution"

The only real-time, proactive software platform that manages all customer-facing channels

"Q-nomy Cited by Gartner as a Sample Vendor in Hype Cycle for Real-Time Health System Technologies"

Enabling healthcare providers to orchestrate their resources, clinical and business processes

"Service Level improved 20-30%"

Learn how online appointment scheduling and customer flow made the difference for BECU

"Streamlined processes for staff, efficient services for customers"

Learn how Q-nomy helped Claro meet business goals and deliver a superior customer experience

Omnichannel Solutions

Healthcare Solutions

Banking Solutions

Telecom Solutions

Make The Most of Every Customer Visit^®

Appointment Scheduling Software

Managing appointments and required resources in all your branches and stores, allowing customers to schedule appointments via Web, mobile or kiosk applications, or by any other contact channel

Learn More >>>

Customer Flow Management

Provides all your branches with advanced customer reception, queuing, routing and interaction management tools, with optional appointment scheduling and staff planning applications

Learn More >>>

Business Process Management

Orchestrating processes across multiple information systems using task-management tools, streamlining workflow, enforcing business rules and ensuring unresolved cases are not forgotten

Learn More >>>

News Room

Q-nomy Transforms the Customer Experience at Texas Tech FCU branches

Lubbock, Texas-based Texas Tech Federal Credit Union has overhauled its physical and digital customer experience using Q-nomy's Q-Flow customer journey management and appointment scheduling.

Texas Tech FCU has seen its new-member growth numbers accelerate, and its member experience scores soar thanks to its commitment to branch transformation. Texas Tech FCU members will soon be able to check themselves in and book in-branch appointments ahead of time using Q-Flow.

The solution was successfully delivered to Texas Tech FCU by Q-nomy's channel partner and integrator, NCR Corporation.

Read the fully story here

Jun. 27, 2018

Q-nomy Renews Contract with Key Partners

Q-nomy has recently renewed its reseller contracts with two of its oldest and closest business partners.

ACF Technologies, one of Q-nomy's leading business partners in North and South America, has renewed and expanded the scope of its cooperation with Q-nomy, as reseller and integrator as well as a key contributor to the development of Q-nomy's solutions - read the full press release.

Q-nomy's VAR in Australia and New Zealand, NEXA, has also extended its partnership with Q-nomy, and plans to continue its series of successful implementations across various sectors - primarily healthcare, government and education - read the full press release.

Apr. 25, 2018

Q-nomy Launches Visual Tools

Q-nomy today announced the launch of Q-Flow® Visual Tools, a user-friendly toolbox for designing digital signage templates.

Digital signage is a legacy component of Q-nomy's Q-Flow software platform. While online content management has always been a simple task in Q-Flow, initial creation of new signage templates required some technical work. Now, that technical part is eliminated and replaced with easy onscreen design tools and pixel-precise placement of display components.

Visual Tools is accessible as an online service through the Q-nomy Portal.

Feb. 19, 2018

Q-nomy to Present Innovative Patient-Centric BPM at HiMSS18

Q-nomy today announced it will present its latest innovations at the HIMSS18 Conference & Exhibition taking place in Las Vegas, Nevada, March 5–9, 2018.

At the core of Q-nomy's software offering lies the Q-Flow patient-centric BPM engine, a powerful, open-source platform enabling rapid development of patient journey optimization solutions and their commercialization through Q-nomy's application marketplace.

Read the full press release here

Feb. 01, 2018

More News