Q‑nomy's queue management system is an advanced, rule-based solution for handling and routing customers while they wait to meet your agents, in physical locations as well as digital channels.
Meeting a new client or customer is a part of business. Once booking happens, routing and handling customers waiting to meet your agents needs to be as frictionless as possible. Q-nomy's smart features boost efficiency, minimize costs and keep your customers happy – even when they’re waiting.
Q-nomy's queue management software is integral to reducing wait times, optimizing services and elevating the customer experience worldwide. You'll find our platform in some of the world’s leading sectors:
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Telecom companies and stores are reducing wait times and improving support with a queue online system that offers seamless transitions between walk-ins and scheduled appointments.
Hospitals, doctor offices and clinics are using Q-nomy to reduce congestion and wait times. Appointment scheduling is added in to create seamless scheduling, arrivals and more.
Retail giants are optimizing store traffic, lowering wait times and keeping service and checkout counters clear with our appointment and scheduling solutions.
Financial and banking institutions are regulating customer flow in bank branches, optimizing staff resources and personalizing experiences in every branch with Q-nomy.
Regulate student flow in admissions with the tap of a button. Colleges and universities are enhancing coordination, improving support and boosting efficiency in enrollment, counseling and more.
Government agencies worldwide are using our queue management system to assist them with long queues, routing, prioritization, appointment scheduling and more, all with one solution.
Organizations, governments, educational institutes, hospitals and businesses across the world’s leading sectors integrate Q-nomy into their backend because our solutions offer:
Answers to the most common questions we get! Have a different question?
Talk To SalesOur system lets customers join queues remotely, whether via mobile, web, or in-person kiosks. They receive real-time updates, minimizing physical waiting. For large enterprises, Q-Flow offers robust features like multi-channel queuing across phone, web, and in-person. Cubu, ideal for smaller businesses, provides a quick and easy setup to reduce queues efficiently.
Q-Flow is designed for high-volume environments needing complex workflows, like banks or government agencies, with advanced features and customization. Cubu caters to smaller businesses, offering simpler, more user-friendly setup and management with just the right level of automation for efficient queue handling.
Both Q-Flow and Cubu allow for centralized control of multiple locations. Whether managing branches across cities or countries, real-time queue data and performance metrics ensure smooth operations and consistent customer experiences everywhere.
By automating queue assignments, reducing manual processes, and providing real-time data on customer flow, our solution boosts staff productivity. customer handling more efficient from day one.
Q-Flow scales effortlessly for large organizations managing thousands of customers across multiple locations. Cubu is designed for small to medium businesses but grows alongside your needs, ensuring flexibility as your business expands.
What’s the Q-nomy difference? We’ve helped businesses and organizations improve their workflows,
boost customer and client satisfaction, increase booking rates and do it all while minimizing costs.