Our Articles & Resources

Q-nomy's Blog: Customer Experience And More

Here you can read about our latest product updates, partnerships, and all our milestones throughout the years

The Role of Hybrid Agents in Modern Banking
June 6, 2024

The Role of Hybrid Agents in Modern Banking

In today’s fast-paced world, customer service excellence is paramount, especially in the banking sector. Customers demand quick, efficient, and personalized service across multiple channels. Hybrid agents on the Q-Flow platform are revolutionizing how banks and other industries manage customer interactions.
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Modernizing University Services: Optimizing Student Experiences with Appointment Scheduling and Queue Management Systems
April 12, 2024

Modernizing University Services: Optimizing Student Experiences with Appointment Scheduling and Queue Management Systems

Explore how Q-Flow transforms university operations by seamlessly integrating virtual and in-campus services. With our comprehensive solution, universities can optimize appointment scheduling, queue management, and data analytics for a versatile student experience that combines digital convenience with personalized service.
Modernizing Government Operations: Leveraging Appointment Scheduling Software and Queue Management Systems
April 9, 2024

Modernizing Government Operations: Leveraging Appointment Scheduling Software and Queue Management Systems

Q-Flow technology modernizes government operations, revolutionizing appointment scheduling and queue management. Integrated with platforms like Twilio and Salesforce, it optimizes communication and collaboration, empowering agencies to streamline processes and enhance citizen satisfaction.
How to Make Multiple Hybrid Banking Branches Operate as One
April 1, 2024

How to Make Multiple Hybrid Banking Branches Operate as One

In the dynamic world of banking, financial institutions are constantly seeking innovative solutions like Q-Flow and Cubu. in this article we will be presenting a dynamic approach to banking that meets the diverse needs of modern customers.
The Importance of Choosing the Best Online Booking Software in 2024 for Enhanced Efficiency
March 7, 2024

The Importance of Choosing the Best Online Booking Software in 2024 for Enhanced Efficiency

How do you know which one will best suit your needs? What features should you look for? This article cuts through the noise, offering advice to help you find an easy-to-use, efficient scheduler. Discover the unique attributes that make Q-Flow® stand out in a crowded marketplace and how it can bring unparalleled efficiency to your operation.
Streamlining Online Customer Engagement with the Cubu Button
January 2, 2024

Streamlining Online Customer Engagement with the Cubu Button

Q-nomy is proud to announce a significant enhancement to our Cubu platform- the introduction of the Cubu Button. This new feature, launched as the first update of 2024, marks a pivotal step in our ongoing effort to provide more integrated and streamlined customer journey management solutions.
Revolutionizing Credit Unions: Accelerating Digital Transformation with a Human Touch
November 29, 2023

Revolutionizing Credit Unions: Accelerating Digital Transformation with a Human Touch

Explore the untapped potential for Credit Unions in the digital age. Learn how closing the gap in advanced banking products presents a unique opportunity to scale services through digital channels.
Empowering Small Businesses: Cubu's Robust Integration Options
October 17, 2023

Empowering Small Businesses: Cubu's Robust Integration Options

Cubu provides essential integration tools for small businesses, enhancing efficiency and customer experiences in today's competitive market. By facilitating seamless communication, data sharing, and task automation among disparate systems, Cubu empowers businesses to operate more efficiently and provide top-notch service. Explore how Cubu is revolutionizing the way small businesses thrive in today's business landscape.
Revolutionizing Student Services with Queue Management and Appointment Booking Software
August 31, 2023

Revolutionizing Student Services with Queue Management and Appointment Booking Software

The student experience in colleges and universities extends beyond just the classroom. Whether it's waiting for a consultation with an academic advisor, registering for courses, or seeking financial help, students often find themselves navigating through a maze of queues and waits.
Q-Flow: The Robust Solution for Appointment Scheduling and Queue Management
July 31, 2023

Q-Flow: The Robust Solution for Appointment Scheduling and Queue Management

Q-Flow is a powerful solution for appointment scheduling and queue management, designed with the robustness, scalability, and security needed for large-scale deployments. It has been successfully deployed in vast enterprises, demonstrating its ability to handle massive demand while delivering superior customer experiences.
Harnessing the Power of Customer Feedback with Cubu
July 24, 2023

Harnessing the Power of Customer Feedback with Cubu

In the ever-evolving landscape of business, one truth remains constant: feedback is the cornerstone of growth. It's the pulse that drives innovation, shapes decisions, and propels businesses forward.
Elevate Your Retail Experience: Say Hello to Video Calls on Your Website
May 15, 2023

Elevate Your Retail Experience: Say Hello to Video Calls on Your Website

Providing exceptional customer experience is paramount to success. Our latest innovation, embedded video calls, revolutionizes customer engagement by seamlessly integrating video calls into your website, unlocking a range of powerful advantages for retailers.
Revolutionizing Small Clinic Operations with Cubu by Q-nomy
April 10, 2023

Revolutionizing Small Clinic Operations with Cubu by Q-nomy

At Q-nomy, we've been helping large medical centers manage patient flow, appointments, and interactions for over 20 years. But what if you're a small clinic with a limited budget and resources? That's where Cubu comes in.
What Does The Introduction Of Cubu Mean For Q-nomy?
March 23, 2023

What Does The Introduction Of Cubu Mean For Q-nomy?

As the world becomes more digitized, businesses that need to compete in a fast-paced, ever-changing market seek state-of-the-art technologies - which is where Cubu comes in, delivering Q-nomy's experience as an all-in-one, omnichannel customer journey management solution.
Breaking Down Barriers: How Q-Flow 6.3 SP2 Empowers Disabled Users in the Workplace
February 1, 2023

Breaking Down Barriers: How Q-Flow 6.3 SP2 Empowers Disabled Users in the Workplace

At Q-nomy, we understand the importance of accessibility in the workplace. Our mission is to provide solutions that help businesses and organizations perform
Virtual Lobby 2.1 Is More Than Just Another Release
August 18, 2022

Virtual Lobby 2.1 Is More Than Just Another Release

The word "Queue" may seem like it's just the letter "Q" followed by four silent letters, but in reality, they're just waiting for their turn.
The Customer Journey Hub: Q-Flow Virtual Lobby
June 13, 2022

The Customer Journey Hub: Q-Flow Virtual Lobby

Have you ever waited to get serviced at a bank, government office, or another service center where you take a number only to think, “why can’t this be done on
Our Recipe for Perfection: Scheduling, With a Side of Visit Management
May 18, 2022

Our Recipe for Perfection: Scheduling, With a Side of Visit Management

As the retail industry grows and advances year after year, the need for a solution that encompasses each aspect of a customer journey becomes more and more
How To Maximize Revenues With A Safer Shopping Experience
February 17, 2022

How To Maximize Revenues With A Safer Shopping Experience

If there is anything we have learned since the whole Covid saga began, it’s that both consumers and retailers need to make changes in the way they function, to

Q-nomy News Room

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March 5, 2024

Get Ready for a Scheduling Revolution: Q-nomy Unveils Q-Flow Online Booking Journey

Q-nomy Inc. proudly presents its latest innovation: the Q-Flow Online Booking Journey. This cutting-edge platform represents a significant leap in online appointment scheduling software, offering unparalleled adaptability and seamless integration.
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January 2, 2024

Q-nomy Presents the Cubu® Button for Integrated Appointment Scheduling

Q-nomy is pleased to announce the first update of 2024 for its Cubu platform: the introduction of the Cubu® Button. This new feature is designed to integrate the Cubu Portal directly into an organization's website, streamlining the process for customers to access appointment booking and queue management services.
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December 12, 2023

Q-nomy Participates in Prestigious "Banking RPA Day-2023" Online Conference

Q-nomy recently participated in the "Banking RPA Day-2023" online conference, held on December 8, 2023. Organized by Business Format Group of Ukraine, this event brought together local industry leaders and experts in a dynamic virtual forum.
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November 7, 2023

Q-nomy Adds Google Meet to its Q-Flow Software Integration Options

We're excited to announce that Google Meet is now integrated into Q-nomy's Q-Flow, enhancing our omnichannel customer service solutions with more video conferencing flexibility.
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November 16, 2023

Q-nomy Announces New Customer Feedback Feature

Q-nomy announced new features designed to collect customer feedback, added to its Cubu SaaS software solution. The solution further allows automated responses based on scores given by customers.
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November 2, 2023

Q-nomy Launches Cubu, the Simplest All-in-One Customer Journey Solution for Businesses of All Sizes

Q-nomy has launched Cubu™, combining appointment scheduling, customer flow management, and customer interaction management in one integrated SaaS solution.
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March 1, 2023

Q-nomy announces upcoming partners conference in Dubai featuring new product innovations

Q-nomy is excited to announce our upcoming partners conference, taking place on March 14-15 in Dubai. This event will bring together our key partners from around the world to discuss the latest trends and innovations in customer experience.
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February 1, 2023

Q-Flow 6.3 SP2 Announced, Fully Accessible

Q-nomy has released Q-Flow 6.3 SP2, which focuses on accessibility and the latest single sign-on standards, ensuring that all users, regardless of ability, can use the platform with ease.
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December 15, 2022

Q-nomy Partners With ASBIS, A Leading Distributor of IT Solutions

Q-nomy and ASBIS, a leading distributor of IT solutions, announce a new partnership agreement, under which ASBIS will deliver solutions based on Q-nomy software in the growing markets of Europe, Middle East and Africa.
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October 20, 2022

Q-nomy Appointment Scheduling Wins Global Good Awards' Covid Crisis Champions

We are extremely proud to have Q-nomy's appointment scheduling project win the 2022 Covid Crisis Champions Award from the Global Good Awards.
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August 25, 2022

Techsvit Partners With Q-nomy to Deliver Q-Flow Solutions To Its Customers

Q-nomy announced today that Techsvit, a technology company operating primarily in Central and Eastern Europe, joins our list of channel partners and integrators, and is planning to deliver Q-Flow solutions to its clients.
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August 18, 2022

Announcing Virtual Lobby 2.1 for Q-Flow

Q-nomy's Virtual Lobby application provides a personal space for customers waiting for a service appointment. Virtual Lobby 2.1 announced today, adds numerous updates - most importantly, video meetings using Q-Flow Omni Service and MS-Teams can now be held with Embedded Video
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October 22, 2014

Q-nomy to present local government solution

Q-nomy will present its local solutions at Channel Shift Camp, taking place on November 12 in Exeter, Devon UK.
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November 3, 2014

Q-nomy dramatically improves customer experience at Zimbabwe passport offices

“Gone are the chaotic scenes of queues that looked more like crowds and processes that were mired in sheer confusion… there’s queues, yes, but it’s so organized”.
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November 19, 2014

New Q-nomy office in Irvine, California

The southern California office focuses on leveraging Q-nomy proprietary Q-flow technology to help hospitals and health systems optimally address the growing challenge of patient flow, emergency department wait times and operating room scheduling

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