Government

Access Harrow is Harrow Council's reception service, also known as the 'One Stop Shop'. It is the first point of contact for council help and advice, provided face to face, by telephone and via the web. Q-nomy was invited by the council to introduce new technologies to the One Stop Shop that would improve the customer experience.

The South Carolina Department of Motor Vehicles is using new information on its website, television screens in its waiting rooms and multiple greeters at its largest offices to help cut wait times for customers. The software solution that enables this was delivered by Q-nomy's partner ACF, using Q-nomy's Q-Flow technology.

Prince George's County's Department of Permitting, Inspections, and Enforcement (DPIE) is responsible for coordinating and enforcing standards that regulate all aspects of the construction life cycle.Staff from nine agencies work cooperatively on building permit processing, business licensing, plan review, inspection and enforcement comprise.

Australia's Service New South Wales (SNSW) provides a range of government services across more than 200 departments and agencies. The vision of SNSW was to combine all these departments into a ‘one stop shop’ by streamlining all government access points, whilst delivering and improving the overall quality of service provided.