Pangea is a trusted global supplier of digital identity, security, and ePayment solutions. The company recently acquired NIP, a long-time Q-nomy partner and reseller.

Q-nomy's software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support B2C video calls using Microsoft's Teams.

The new version of Q-nomy's customer journey management software enables faster solution setup and greater agility in responding to changing business needs.

The applications include infrastructure components, specific channel management tools for video, chat and voice, and immediate integration of Zoom and MS Teams videoconferencing into customer journeys managed by Q-Flow.