Aug. 18, 2022
Omni-Channel, Q-App
As versions of Q-Flow advance, so do all the modules that complement it. Our most recent and exciting release is Virtual Lobby v2.1 (and associated Q-Apps)
Jun. 13, 2022
Banks, Customer Journey, Government, Mobile App, Omni-Channel, Queue Management
The Virtual Lobby is a mini-site that looks similar to a mobile application. It provides an environment of a waiting room for customers who booked an appointment and are waiting to receive the service...
May 18, 2022
Appointment Scheduling, Customer Journey, Queue Management
As the retail industry grows and advances, the need for a solution that encompasses each aspect of a customer journey becomes more and more necessary. Most retail businesses have added some sort of appointment scheduling tool to their arsenal, but that is no longer enough to sustain and track their progress.
