Feb. 17, 2022
Omni-Channel
We decided to give retail stores a few new options of interacting with their customers. Thanks to our multi-channel customer journey and communications platform, Q-nomy can provide customers with the ability to contact their retail stores over video and have their new “personal shoppers” take care of their purchases...
Jan. 05, 2022
Banks, Omni-Channel
Post COVID, banks face the same challenges as other organizations – staffing concerns, determining “new normal” customer needs, and finding digital solutions that work across multiple audiences. Finding optimal solutions for hybrid banking is very hard... Now here’s where Q-nomy steps in.
Jul. 13, 2021
Appointment Scheduling, Customer Experience, Telecom
The world has changed over the last 18 months – and many of the improved transactional changes are here to stay. Consumers now demand seamless digital experiences, including scheduling appointments online.
