Founded in 2002, with Headquarters in Miami, Florida (USA), and offices in Canada, UK and Israel as well as a network of partners around the world, Q-nomy Inc. develops, sells and implements software solutions that help organizations optimize the customer experience in their branches or stores.
Our vision is to make the most of every customer visit: more sales, greater customer satisfaction and better experience.
Our flagship product is Q-Flow®, a unique software package integrating appointment scheduling, customer flow management, business process management and customer interactions management, orchestrated to deliver that optimal customer experience. Q-Flow has over 1,000 installations in five continents in healthcare, retail, telecom, finance, education and government organizations.
We also provide a wide range of professional services that complement our software offering such as business requirements analysis, custom solutions development, change management, media and content production for campaigns and more.
"Q-nomy has enabled us to optimize branch staffing… we have greatly improved our level of service, and saved valuable resources."
"Feedback from staff and patients has been excellent and patients have noted a real reduction in waiting times."
"Q-nomy far exceeded the Customer Service expectations regarding delivery of the products and services."
"Q-nomy has allowed us to position staff better in order to meet demands at some of our highest volume centers."
Q-nomy has hundreds of satisfied customers. Here you may find some of our success stories.
Q-nomy operates globally through a network of resellers and strategic partners. Check out the list of current partners.
Q-nomy's flagship product is Q-Flow, a software platform for managing customer journeys, experiences, and supporting back-office processes.
Q-nomy offers the most complete Omnichannel Customer Journey Optimization solution.
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