Government

Q-nomy's software suite streamlines processes, elevates citizen experiences, and supports a digital-first model. Manage service centers, appointments, and queues with ease. Tailored for all government office sizes, our platform ensures seamless in-person and online access, reducing wait times and improving service delivery.

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Our Government Products -
Revolutionizing Public Services.

Citizen-Centric Appointment Management for Government Institutions

Efficiently manage appointments in government institutions with our advanced scheduling software. Streamline booking processes, optimize resource allocation, and enhance service delivery for citizens.

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Queue Management for Government Service Agents

Ensure smooth and organized queues in government institutions with our robust management system. Minimize wait times, enforce protocols, and improve overall customer satisfaction

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Government Solution Benefits

Discover the benefits of Q-nomy's comprehensive government solutions

Improved Customer Experience

Q-nomy's solution streamlines processes and reduces wait times, resulting in an improved customer experience for citizens interacting with government offices.

Increased efficiency and productivity

Q-nomy's solution optimizes workflow and task management across multiple systems, streamlining processes and minimizing errors. This increases efficiency and reduces costs for government offices, allowing them to provide better service to citizens within their budget constraints.

Enhanced Service Delivery

Q-nomy's solution provides an omni-service approach to service delivery, allowing citizens to interact with government offices through multiple channels, including in-person, online, and via video, ensuring that their needs are met quickly and effectively.

Data Management and Reporting

Our solutions provide performance and service Q-nomy's solution provides comprehensive data management and reporting tools, enabling government offices to monitor and analyze service delivery metrics, identify areas for improvement, and make data-driven decisions to optimize operations.

Our clients' success stories

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Harrow Council

Access Harrow is Harrow Council's reception service, also known as the 'One Stop Shop'. It is the first point of contact for council help and advice, provided face to face, by telephone and via the web. Q-nomy was invited by the council to introduce new technologies to the One Stop Shop that would improve the customer experience.

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Q-Flow in South Carolina DMV

The South Carolina Department of Motor Vehicles is using new information on its website, television screens in its waiting rooms and multiple greeters at its largest offices to help cut wait times for customers. The software solution that enables this was delivered by Q-nomy's partner ACF, using Q-nomy's Q-Flow technology.

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Prince George's County

Prince George's County's Department of Permitting, Inspections, and Enforcement (DPIE) is responsible for coordinating and enforcing standards that regulate all aspects of the construction life cycle.Staff from nine agencies work cooperatively on building permit processing, business licensing, plan review, inspection and enforcement comprise.

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Service New South Wales

Australia's Service New South Wales (SNSW) provides a range of government services across more than 200 departments and agencies. The vision of SNSW was to combine all these departments into a ‘one stop shop’ by streamlining all government access points, whilst delivering and improving the overall quality of service provided.

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We help streamline your physical & digital customer journey

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Since 2002, Q-nomy has been developing, selling, and implementing software solutions that help organizations optimize the customer experience in their branches or stores. Q-nomy's vision is to make the most out of every customer's visit: more sales, greater customer satisfaction.

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