Announcing Virtual Lobby 2.1 for Q-Flow

Q-nomy's Virtual Lobby application provides a secure, personal space for customers waiting for a service appointment in-store, over video, or on any other digital channel managed by Q-Flow.

Virtual Lobby 2.1, announced today, adds numerous updates - most importantly, video meetings using Q-Flow Omni Service and MS-Teams can now be held with Embedded Video. In addition, technical and visual improvements were made to streamline the user experience.

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Since 2002, Q-nomy has been developing, selling, and implementing software solutions that help organizations optimize the customer experience in their branches or stores. Q-nomy's vision is to make the most out of every customer's visit: more sales, greater customer satisfaction.

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