Banks
April 1, 2024
How to Make Multiple Hybrid Banking Branches Operate as One
In the dynamic world of banking, financial institutions are constantly seeking innovative solutions like Q-Flow and Cubu. in this article we will be presenting a dynamic approach to banking that meets the diverse needs of modern customers.
November 29, 2023
Revolutionizing Credit Unions: Accelerating Digital Transformation with a Human Touch
Explore the untapped potential for Credit Unions in the digital age. Learn how closing the gap in advanced banking products presents a unique opportunity to scale services through digital channels.
May 14, 2018
You Can Now Get Q-Flow Anywhere – And We Really Mean Anywhere
Q-Flow Central is a cloud-based platform provided by Q-nomy that serves as a secure and easy link between businesses running Q-Flow, and their customers. In a move recently announced to its business partners, Q-nomy now supports hosting Q‑Flow Central services in any Azure Region.
April 2, 2019
The Future of Retail Banking
Financial services and customer-focused banking are experiencing a retail revolution. To optimize the customer experience, a financial service organization needs to understand their customer base now, and in the future.
February 25, 2020
Scheduling a phone call with a customer? Why not?
Whether you are a service provider for the telecom industry, financial services, healthcare, or other customer-facing sectors, you are likely already aware of the need for appointment scheduling. If you are running a call center, however, chances are you just attend to call as they come. Well, maybe it's time to start thinking about scheduling phone calls as well...
January 4, 2021
What is Omni-Service?
A lot has been discussed about an omnichannel service strategy, which organizations should adopt for seamless sales and services experience. Omni-Service is a strategy focusing on human interaction thru various digital channels enabling the service agent, salesperson, and managers, to deliver outstanding customer experience in a straightforward way.
January 5, 2022
Post-COVID Banking – Evolution or Revolution?
Post COVID, banks face the same challenges as other organizations – staffing concerns, determining “new normal” customer needs, and finding digital solutions that work across multiple audiences. Finding optimal solutions for hybrid banking is very hard... Now here’s where Q-nomy steps in.
June 13, 2022
The Customer Journey Hub: Q-Flow Virtual Lobby
Have you ever waited to get serviced at a bank, government office, or another service center where you take a number only to think, “why can’t this be done on
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