Q-nomy today officially launched Q-Flow® 6 — its next-generation product platform for managing and optimizing omni-channel, customer-centric business processes.
Compared to other customer experience products that handle specific cross-channel processes, Q-Flow is a broad and flexible product platform that manages and synchronizes front- and back-office business processes with customer journeys in every possible channel – digital or physical, and tackles any hand-off inefficiency, in any industry.
Q-Flow 6 offers four key products, each focused on a different business challenge: appointment management, customer flow management, business process management, and customer interaction management.
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