OverviewDr. Tamer is the director of a children's department at a large hospital in northern Israel, where he has experience using Q-Flow to manage appointments and patient journeys. The doctor also owns and manages a private clinic, which employs two secretaries and two doctors. He approached Q-nomy, looking for a similar solution to Q-Flow for his clinic.
Dr. Tamer's clinic required an efficient and comprehensive customer journey management solution that would enable the clinic to manage appointments and provide a seamless patient experience. However, the clinic's budget limitations made it difficult to afford a complete and comprehensive system for managing appointments, like Q-Flow.
Q-nomy's new SaaS solution, Cubu, provided the perfect solution for Dr. Tamer's clinic. Cubu is an all-in-one, cloud-based platform that offers features such as a check-in kiosk, digital signage, and an appointment booking portal that Dr. Tamer chose to integrate into the clinic's website.
Cubu also provided a virtual ticket system, which saved the clinic paper costs. With Cubu, Dr. Tamer's clinic was able to benefit from an efficient and comprehensive customer journey management solution that enabled the clinic to manage appointments and provide a great experience for its visitors.
Within two days of the initial conversation with Q-nomy, Dr. Tamer's clinic was up and running with Cubu, allowing the clinic to offer a seamless and efficient patient flow. The cloud-based, SaaS nature of Cubu made it easy to implement, and its simple architecture allowed Dr. Tamer's clinic to enjoy features that were previously only available to larger organizations with bigger budgets.
