Q-nomy's Blog: Customer Experience And More

As versions of Q-Flow advance, so do all the modules that complement it. Our most recent and exciting release is Virtual Lobby v2.1 (and associated Q-Apps)

We've recently announced the release of several new Q-Apps designed to enable omnichannel customer service management. These applications, built on the robust software platform of Q-Flow 6, provide a wide range of capabilities, such as multi-channel customer communications, an integration framework, and integration with specific leading vendors.

Earlier this month, Q-nomy held its annual conference. Our partners were invited to participate in an event that serves to present new products, aligns marketing strategies, solidifies the partner community, and effectively kicks off 2019.

The General Data Protection Regulation (GDPR) that came into effect May 25th 2018 applies to all companies (whether in Europe or not) selling and sorting personal data about EU and EEA citizens. As there are many aspects to GDPR, we’ll go over those that are most common and relevant to Q-Flow® users.

Earlier this month, Q-nomy held its annual developers conference. Our partners sent their programmers and implementation specialists to deepen their Q-Flow knowledge. We trust that the end result of such developer events will be a fuller realization of Q-Flow’s potential and successful delivery of more solutions that enhance omnichannel customer journeys.

Bots as a concept are no longer news, as many organizations employ this technology with varying degrees of success. At Q-nomy, we constantly strive to uncover innovative and interesting uses to available technologies...

The Financial Foundation Package is a new Q-App. Based on thorough market research, it provides a solution to common business requirements that were presented by credit unions, community financial institutions and small banks. It also embodies the spirit of the Q-Flow ecosystem...

Q-nomy is much more than software development: We are here to advise, educate, and lead the way! To achieve this goal, we created an ecosystem, around which revolves a community of experts. The new Q-nomy Portal serves as the gateway for this community.

After receiving rave reviews in our annual sales kick off in Barcelona last week, we are very proud to announce we just launched Q-Market, the first app market dedicated to omni-channel customer-journey optimization apps.

Over its decade and a half of existence, Q-Flow has evolved not only in terms of features and performance. What started out as a software product focused on managing in-store customer flow, turned into a suite of multiple modules. With V6, Q-Flow emerges as a proper development platform...