Make The Most of Every Customer Visit™
Cumberland Building Society has chosen Q-nomy and NCR to deliver a multi-channel appointment booking service to its members in bank branches across the U.K. and online.
The multi-channel solution supports Cumberland’s strategy of maintaining face-to-face branch experience for its members, when they require it, by allowing consumers to book appointments on the channel of their choice with an advisor at the location and time that is most convenient for them. The objective is to improve customer experience, thereby increasing member satisfaction and loyalty.
Every year, Health Informatics Society of Australia (HISA) hold a conference to promote innovation in healthcare of which Q-nomy's partner, NEXA is proud to be a sponsor. At this year's event, as in previous years, NEXA presented Q-nomy's solutions and met with customers.
The latest version of Q-nomy's mobile application, myVisit™, is now available on the App Store too.
Now, customers using either iOS or Android devices, can use myVisit to schedule appointments and join service lines at any service provider's branch that uses Q-nomy's platform.
A new version of Q-nomy's mobile application, myVisit™, is now available on Google Play (and will be on the App Store in a matter of days). By joining our mobile platform, service providers allow their customers to schedule appointments, check-in to join the service queue, and receive notifications to their mobile.