Q-nomy and ASBIS, a leading distributor of IT solutions, announce a new partnership agreement, under which ASBIS will deliver solutions based on Q-nomy software in the growing markets of Europe, Middle East and Africa.
Q-nomy today officially launched Q-flow 6 – its next generation product platform for managing and optimizing omni-channel, customer-centric business processes.
Q-nomy today announced it is partnering with system integrator Infina Technologies to deliver enterprise solutions based on Q-nomy’s software platform, Q-flow.
Q-nomy today announced successful of its Q-Flow Multi-channel visit management solution to Vodafone Germany.
The department of transport and main roads in Queensland, Australia, are reporting this month the successful results of implementing Q-flow at its customer service branches.
The city of Joburg, south Africa has formally re-opened the upgraded Malboro/sandton licensing Centre where Q-flow plays a major role in digital transformation and customer service design
Davivienda, a Colombian bank with branches across central America, reports achieving a customer satisfaction score of 9 out of 10 following the implementation of Q-flow Omni Service Video appointments.
The applications include infrastructure compinents, specific channel management tools for video, chat and voice, and immediate integration of Zoom and MS teams’ videoconferencing into customer journeys managed by us.
Government agencies and organizations have been using Q-nomy’s Q-flow and myvisit app to allow citizens to schedule their appointment online. Since the covid-19 outbreak, many agencies have opted to switch from in-person meetings to online appointments and began to offer phone meetings.
Q-nomy today announced the launch of Q-flow Visual Tools, a user-friendly toolbox for designing digital signage templates
Since 2002, Q-nomy has been developing and implementing an advanced Queue Management System for intelligent customer journey orchestration, enabling organizations to optimize customer flow and elevate the experience in branches and stores. Q-nomy’s vision is to maximize the value of every customer visit – reducing wait times, increasing sales, and enhancing customer satisfaction through intelligent queue management.
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