Q-nomy launches Q-flow video call management
newsQ-nomy today officially announced the availability of its advanced, patent-pending solution, enabling the seamless integration of video calls into omnichannel customer service.
Q-nomy today officially announced the availability of its advanced, patent-pending solution, enabling the seamless integration of video calls into omnichannel customer service.
We are extremely proud to have Q-nomy’s appointment scheduling project win the 2022 Covid Crisis Champions Award from the Global Good Awards.
Q-nomy Inc. proudly presents its latest innovation: the Q-Flow Online Booking Journey. This cutting-edge platform represents a significant leap in online appointment scheduling software, offering unparalleled adaptability and seamless integration.
Q-nomy’s software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support B2C video calls using Microsoft’s Teams.
The Florida office extends Q-nomy’s reach to the southern parts of the US, and will deliver software solutions and services to businesses in the various industries catered by Q-nomy’s Q-Flow software platform
Three projects, implemented in collaboration with Clalit Health Services and Callflow Software, were among the winners at the Recognition at the People & Computers’ magazine IT Awards.
Q-nomy will unveil video interaction management, an application for integrating video customer-agent interactions into omnichannel patient journey management built atop its Q-flow 6 platform, at the E-health week event.
Q-nomy will be presenting its banking and FI solution at the NCR innovation conference, taking place between September 26-28 in Washington D.C
Q-nomy’s Virtual Lobby application provides a personal space for customers waiting for a service appointment. Virtual Lobby 2.1 announced today, adds numerous updates – most importantly, video meetings using Q-Flow Omni Service and MS-Teams can now be held with Embedded Video
Q-nomy announced today that Techsvit, a technology company operating primarily in Central and Eastern Europe, joins our list of channel partners and integrators, and is planning to deliver Q-Flow solutions to its clients.
Since 2002, Q-nomy has been developing and implementing an advanced Queue Management System for intelligent customer journey orchestration, enabling organizations to optimize customer flow and elevate the experience in branches and stores. Q-nomy’s vision is to maximize the value of every customer visit – reducing wait times, increasing sales, and enhancing customer satisfaction through intelligent queue management.
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