Earlier this month, Q‑nomy held its annual conference. Our partners were invited to participate in an event that serves to present new products, aligns marketing strategies, solidifies the partner community, and effectively
We’re sure you’ve all heard about the General Data Protection Regulation (GDPR) that came into effect May 25th 2018. It applies to all companies (whether in Europe or not) selling
Q‑nomy’s approach to Customer Journey Optimization is simple: customers and their journeys differ significantly between industries, geographies, and service types. Therefore, we do not try to force a uniform solution
Q‑Flow Central is a cloud-based platform provided by Q‑nomy that serves as a secure and easy link between businesses running Q‑Flow, and those businesses customers. For example, it’s Q‑Flow Central that
When customers arrive at any walk-in service facility, some form of check-in is required to set them off on their “customer journey”. While a greeter’s smile is clearly a very
Ever since CRM systems took center stage in service providing organizations, the notion of obtaining a “360 degree customer view” became a key part of business strategy, as the concept
We recently launched an enhanced partners section on our website. This is part of Q‑nomy’s shift towards a partner-oriented business model, which puts less emphasis on direct sales and more
In the previous post, we wrote about the use of chatbot technology by retailers and service providers, and mentioned that Q‑nomy has been studying what value chatbots can bring to
Retailers and service providers recently adopted Chatbot technology as it’s an important addition to the variety of channels they use for customer communication and lead generation. It doesn’t cost as
The Transformative Power of Omni-Channel Patient Engagement in Healthcare In recent discussions, we delved into the crucial realm of interactive communications between healthcare providers and patients. Whether through online electronic
Since 2002, Q-nomy has been developing and implementing an advanced Queue Management System for intelligent customer journey orchestration, enabling organizations to optimize customer flow and elevate the experience in branches and stores. Q-nomy’s vision is to maximize the value of every customer visit – reducing wait times, increasing sales, and enhancing customer satisfaction through intelligent queue management.
Our expert will contact you soon