Looking to Africa
postAfrican markets had long since been of interest to Q‑nomy: we have seen growing interest in our products, and an increased demand for solutions that help organizations – businesses and
Meet us at
June 30 – July 1 | Berlin
Hall 1.2, Stand H1.2-30
Hall 1.2, Stand H1.2-30
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Q‑nomy conference 2018 select moments (2): The Partners Community
postWe try to choose our partners the same way we choose our employees: based on their skills and motivation, indeed, but also – based on their character and attitude. Much
Q‑nomy conference 2018 select moments (1): Q-Apps
postEarlier this month, Q‑nomy held its annual conference. Our partners were invited to participate in an event that serves to present new products, aligns marketing strategies, solidifies the partner community, and effectively
General Data Protection Regulation (GDPR) – and Q‑Flow
postWe’re sure you’ve all heard about the General Data Protection Regulation (GDPR) that came into effect May 25th 2018. It applies to all companies (whether in Europe or not) selling
Building a Community of Developers
postQ‑nomy’s approach to Customer Journey Optimization is simple: customers and their journeys differ significantly between industries, geographies, and service types. Therefore, we do not try to force a uniform solution
You Can Now Get Q‑Flow Anywhere – And We Really Mean Anywhere
postQ‑Flow Central is a cloud-based platform provided by Q‑nomy that serves as a secure and easy link between businesses running Q‑Flow, and those businesses customers. For example, it’s Q‑Flow Central that
An Inexpensive Start to a Positive Customer Experience
postWhen customers arrive at any walk-in service facility, some form of check-in is required to set them off on their “customer journey”. While a greeter’s smile is clearly a very
“360” View of the Customer” is great, now what about The Customer’s View of You?
postEver since CRM systems took center stage in service providing organizations, the notion of obtaining a “360 degree customer view” became a key part of business strategy, as the concept
Partners, Join Us On The (Customer) Journey!
postWe recently launched an enhanced partners section on our website. This is part of Q‑nomy’s shift towards a partner-oriented business model, which puts less emphasis on direct sales and more
Chatbots: From Conversation to Transaction – Part 2
postIn the previous post, we wrote about the use of chatbot technology by retailers and service providers, and mentioned that Q‑nomy has been studying what value chatbots can bring to
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Since 2002, Q-nomy has been developing and implementing an advanced Queue Management System for intelligent customer journey orchestration, enabling organizations to optimize customer flow and elevate the experience in branches and stores. Q-nomy’s vision is to maximize the value of every customer visit – reducing wait times, increasing sales, and enhancing customer satisfaction through intelligent queue management.
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