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Q-flow, delivered and implemented at the council by Q-nomy’s partner ACF UK, is being used to manage customer flow. The system optimizes customer routing and reduces wait time at queues significantly.
Read MoreIDB adopted Q-nomy’s Q-flow software platform, enabling omnichannel appointment scheduling, and is not inviting members to book and manage in-person branch appointments, as well as video and phone meetings.
Read MoreThe solution, comprising of Q-flow multi-queue management and omnichannel appointment scheduling, will significantly reduce waiting time while maintaining social distancing.
Read MoreQ-Flow 6.4 now includes enhanced security features that ensure compliance with GDPR and HIPAA standards, providing a more secure and seamless experience for managing customer interactions.
Read MoreQ-nomy will be sponsoring an presenting its solutions for colleges and universities at the WARUCC (Western Association of registrars of the Universities and Colleges of Canada) 2017 Biennial Conference, taking place between June 20-22 in Calgary, Alberta.
Read MoreQ-nomy’s “Q-flow” software platform for omnichannel customer and patient journey optimization is now officially on Microsoft AppSource, which connects millions of users with the best Microsoft-based solutions.
Read MoreQ-nomy today officially announced the availability of its advanced, patent-pending solution, enabling the seamless integration of video calls into omnichannel customer service.
Read MoreWe are extremely proud to have Q-nomy’s appointment scheduling project win the 2022 Covid Crisis Champions Award from the Global Good Awards.
Read MoreQ-nomy Inc. proudly presents its latest innovation: the Q-Flow Online Booking Journey. This cutting-edge platform represents a significant leap in online appointment scheduling software, offering unparalleled adaptability and seamless integration.
Read MoreQ-nomy’s software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support B2C video calls using Microsoft’s Teams.
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Since 2002, Q-nomy has been developing and implementing an advanced Queue Management System for intelligent customer journey orchestration, enabling organizations to optimize customer flow and elevate the experience in branches and stores. Q-nomy’s vision is to maximize the value of every customer visit – reducing wait times, increasing sales, and enhancing customer satisfaction through intelligent queue management.