Q-Flow 6.3 SP2 Announced, Fully Accessible
Q-nomy has released Q-Flow 6.3 SP2, which focuses on accessibility and the latest single sign-on standards, ensuring that all users, regardless of ability, can use the platform with ease.
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Q-nomy Launches Q-flow 6.3 Service Pack 1
The latest edition of Q-nomy’ market-leading customer journey management solution introduces numerous advancements in system performance and user experience.
Read MoreQ-nomy Unveils Q-Flow 6.4: The Future of Appointment Scheduling and Queue Management
We’re excited to announce the release of Q-Flow 6.4, our latest upgrade to the customer journey management software.
Read MoreQ-nomy awarded Microsoft Co-sell best performing partner
Q-nomy has just been awarded Microsoft’s IP Co-Sell Best Performing Partner for 2018.
Read MoreColfondos launches video-based service channel with Q-flow
Colfondos, a Colombian pension fund management firm, recently launched a new Q-flow solution allowing customers to schedule and make video calls with agents
Read MoreQ-nomy transforms the customer experience at Texas Tech FCU branches
Lubbock, Texas-based tech federal credit union has overhauled its physical and digital customer experience using Q-nomy’s Q-flow customer journey management and appointment scheduling
Read MoreQ-nomy presents a suite of solutions to help customer service operations during the corona virus crisis
Q-nomy today presented a suite of software applications designed to enable virtual personal customer service despite the limitations of social distancing and the need to minimize face-to-face interactions.
Read MoreQ-nomy announces upcoming partners conference in Dubai featuring new product innovations
Q-nomy is excited to announce our upcoming partners conference, taking place on March 14-15 in Dubai. This event will bring together our key partners from around the world to discuss the latest trends and innovations in customer experience.
Read MoreQ-nomy launches Q-Flow Mobile console
Q-nomy announced the launch of Q-Flow mobile console – a new addition to its Q-Flow Customer experience optimization solution. Q-nomy’s Mobile Console application enables agents roaming stores and branches to give customers better sales assistance and service
Read MoreQ-nomy launches Q-flow insight customer journey intelligence
Q-nomy, a leading global provider of physical and digital customer experience optimization solutions, today announced it has launched Q-Flow insight, its customer journey intelligence solution.
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Since 2002, Q-nomy has been developing and implementing an advanced Queue Management System and appointment scheduling software for intelligent customer journey orchestration. Our platform enables organizations to optimize customer flow management across branches, clinics, stores, and government service centers — combining virtual queuing, online booking, and patient flow solutions. Q‑nomy’s vision is to maximize the value of every customer visit: reducing wait times, increasing efficiency, and enhancing satisfaction through intelligent queue and flow management.