Q-nomy launches Q-flow 6
Q-nomy today officially launched Q-flow 6 – its next generation product platform for managing and optimizing omni-channel, customer-centric business processes.
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Q-nomy announces partnerships with Infina Technologies
Q-nomy today announced it is partnering with system integrator Infina Technologies to deliver enterprise solutions based on Q-nomy’s software platform, Q-flow.
Read MoreQ-nomy delivers Q-Flow to Vodafone Germany
Q-nomy today announced successful of its Q-Flow Multi-channel visit management solution to Vodafone Germany.
Read MoreQ-nomy solution improves customer flow management at queensland government TMR service centers
The department of transport and main roads in Queensland, Australia, are reporting this month the successful results of implementing Q-flow at its customer service branches.
Read MoreQ-nomy plays a major role in the upgraded Marlboro/Sandton Licensing Centre in south Africa
The city of Joburg, south Africa has formally re-opened the upgraded Malboro/sandton licensing Centre where Q-flow plays a major role in digital transformation and customer service design
Read MoreDavivienda Bank Maximizes Customer Satisfaction With Q-Flow
Davivienda, a Colombian bank with branches across central America, reports achieving a customer satisfaction score of 9 out of 10 following the implementation of Q-flow Omni Service Video appointments.
Read MoreQ-nomy presents new suite of omnichannel customer service applications
The applications include infrastructure compinents, specific channel management tools for video, chat and voice, and immediate integration of Zoom and MS teams’ videoconferencing into customer journeys managed by us.
Read MoreIsraeli Government uses Q-nomy solution to manage customer phone meetings
Government agencies and organizations have been using Q-nomy’s Q-flow and myvisit app to allow citizens to schedule their appointment online. Since the covid-19 outbreak, many agencies have opted to switch from in-person meetings to online appointments and began to offer phone meetings.
Read MoreQ-nomy launches visual tools
Q-nomy today announced the launch of Q-flow Visual Tools, a user-friendly toolbox for designing digital signage templates
Read MoreAmdocs and Q-nomy Continue Long-standing Partnership
Q-nomy is excited to share the latest milestone in our collaboration with Amdocs, a global leader in software and services. Our long-standing partnership has delivered innovative solutions in financial services, engagement channels, and retail.
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Since 2002, Q-nomy has been developing and implementing an advanced Queue Management System and appointment scheduling software for intelligent customer journey orchestration. Our platform enables organizations to optimize customer flow management across branches, clinics, stores, and government service centers — combining virtual queuing, online booking, and patient flow solutions. Q‑nomy’s vision is to maximize the value of every customer visit: reducing wait times, increasing efficiency, and enhancing satisfaction through intelligent queue and flow management.