For nearly a decade, Q-nomy has delivered its enterprise-grade customer journey solutions on Microsoft Azure. Our technical alignment with Microsoft’s cloud ecosystem plays a central role in how we support some of the most complex and large-scale service delivery environments in the world.
In today's digital-first world, customers expect fast, simple, and seamless service — whether they book an appointment online, walk into a branch, or connect via video. At Q-nomy, we believe the best customer experience is one that feels effortless from start to finish.
Discover 11 types of appointment scheduling methods to streamline operations, reduce wait times, and improve customer satisfaction. Learn how to optimize your business scheduling with practical strategies and tools.
Modern businesses must balance efficiency with excellent customer experiences. Without the right queue management system, inefficiencies arise, and customer satisfaction declines. A smart system streamlines operations, automates tasks, and scales with your growth, saving resources and reducing costs as you expand.
In today's fast-paced business world, effective scheduling is crucial to maintain productivity and customer satisfaction. The benefits of scheduling software are numerous, from enhancing productivity to boosting revenue.
In the digital age, universities must redefine student accessibility. Q-nomy leverages advanced technologies like virtual queuing and appointment software for global education institutions to enhance the student experiences across campuses.
In today’s fast-paced world, customer service excellence is paramount, especially in the banking sector. Customers demand quick, efficient, and personalized service across multiple channels. Hybrid agents on the Q-Flow platform are revolutionizing how banks and other industries manage customer interactions.
Explore how Q-Flow transforms university operations by seamlessly integrating virtual and in-campus services. With our comprehensive solution, universities can optimize appointment scheduling, queue management, and data analytics for a versatile student experience that combines digital convenience with personalized service.
Q-Flow technology modernizes government operations, revolutionizing appointment scheduling and queue management. Integrated with platforms like Twilio and Salesforce, it optimizes communication and collaboration, empowering agencies to streamline processes and enhance citizen satisfaction.
In the dynamic world of banking, financial institutions are constantly seeking innovative solutions like Q-Flow and Cubu. in this article we will be presenting a dynamic approach to banking that meets the diverse needs of modern customers.
How do you know which one will best suit your needs? What features should you look for? This article cuts through the noise, offering advice to help you find an easy-to-use, efficient scheduler. Discover the unique attributes that make Q-Flow® stand out in a crowded marketplace and how it can bring unparalleled efficiency to your operation.
Q-nomy is proud to announce a significant enhancement to our Cubu platform- the introduction of the Cubu Button. This new feature, launched as the first update of 2024, marks a pivotal step in our ongoing effort to provide more integrated and streamlined customer journey management solutions.
Explore the untapped potential for Credit Unions in the digital age. Learn how closing the gap in advanced banking products presents a unique opportunity to scale services through digital channels.
Cubu provides essential integration tools for small businesses, enhancing efficiency and customer experiences in today's competitive market. By facilitating seamless communication, data sharing, and task automation among disparate systems, Cubu empowers businesses to operate more efficiently and provide top-notch service. Explore how Cubu is revolutionizing the way small businesses thrive in today's business landscape.
The student experience in colleges and universities extends beyond just the classroom. Whether it's waiting for a consultation with an academic advisor, registering for courses, or seeking financial help, students often find themselves navigating through a maze of queues and waits.
Q-Flow is a powerful solution for appointment scheduling and queue management, designed with the robustness, scalability, and security needed for large-scale deployments. It has been successfully deployed in vast enterprises, demonstrating its ability to handle massive demand while delivering superior customer experiences.
In the ever-evolving landscape of business, one truth remains constant: feedback is the cornerstone of growth. It's the pulse that drives innovation, shapes decisions, and propels businesses forward.
Providing exceptional customer experience is paramount to success. Our latest innovation, embedded video calls, revolutionizes customer engagement by seamlessly integrating video calls into your website, unlocking a range of powerful advantages for retailers.
Amdocs and Q-nomy Continue Long-standing Partnership
Q-nomy is excited to share the latest milestone in our collaboration with Amdocs, a global leader in software and services. Our long-standing partnership has delivered innovative solutions in financial services, engagement channels, and retail.
Enhancing Data Security in Customer Journey Management with GDPR & HIPAA Compliance
Q-Flow 6.4 now includes enhanced security features that ensure compliance with GDPR and HIPAA standards, providing a more secure and seamless experience for managing customer interactions.
Scotiabank Launches New Appointment Feature in Mobile Banking App
Scotiabank has introduced a new Pre-Appointment and electronic ticket service through its Mobile Banking App. This tool aims to improve customer service and reduce waiting periods, hereby minimizing exposure to COVID-19.
Three projects, implemented in collaboration with Clalit Health Services and Callflow Software, were among the winners at the Recognition at the People & Computers' magazine IT Awards.
Get Ready for a Scheduling Revolution: Q-nomy Unveils Q-Flow Online Booking Journey
Q-nomy Inc. proudly presents its latest innovation: the Q-Flow Online Booking Journey. This cutting-edge platform represents a significant leap in online appointment scheduling software, offering unparalleled adaptability and seamless integration.
Q-nomy Presents the Cubu® Button for Integrated Appointment Scheduling
Q-nomy is pleased to announce the first update of 2024 for its Cubu platform: the introduction of the Cubu® Button. This new feature is designed to integrate the Cubu Portal directly into an organization's website, streamlining the process for customers to access appointment booking and queue management services.
Q-nomy Participates in Prestigious "Banking RPA Day-2023" Online Conference
Q-nomy recently participated in the "Banking RPA Day-2023" online conference, held on December 8, 2023. Organized by Business Format Group of Ukraine, this event brought together local industry leaders and experts in a dynamic virtual forum.
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