Q-nomy Inc. is a leading provider of innovative software solutions for walk-in service and sales centers, such as bank branches, telecom & mobile stores, medical centers, retail stores, government offices and so forth.

Q-nomy's vision is to make the most of every customer visit. The fulfilment of this vision is Q-Flow®, our end-to-end Customer Experience Optimization Solution for walk-in centers.

Q-Flow software tailors the individual experience of visiting the center, from entrance to exit, to the customer's personal background, expectations and needs - and at the same time allows the business to use this experience as a platform for targeted multi-channel messaging and advertising.

Q-Flow delivers an immediate return on investment by maximizing efficiency, increasing sales, and improving service using advanced optimization and monitoring tools.

we Maximize your:

• Productivity: by providing customer service agents with time-saving tools and giving managers better control and planning tools
• Sales:  by providing dynamic, customer-focused promotional or informative messages to arriving and waiting customers
• Customer satisfaction: by keeping order in the waiting areas, providing waiting customers with clear info, and enabling better service

and Minimize your:

• Total Cost of Service:  by combining rapid system implementation, low maintenance costs and streamlined operations
• Waiting time: by combining streamlined workflow with clever queue management applications
• Customer Turnover: by combining improved customer experience and enhanced knowledge base to build customer loyalty