RETAIL SOLUTIONS

Q-nomy solutions for retail improve sales, service, and the overall efficiency by automating your customer service and sales areas. Q-flow can be used for a specific retail department, or used to unify cross-department workflow such as checkout, product inquiries, credit services, customer service, technical support, etc. Q-Flow eliminates traditional lines and places customers into a virtual queue, freeing them to roam the store and browse additional products, where they get exposed to product specific digital marketing—while at the same time recording every detail of their visit from entrance to exit.

Sales are improved by providing your agents with sales tips, including an overview of the products they have been introduced to throughout their store visit via digital signage and/or interactive kiosks. At the same time service is improved by monitoring every transaction and optimizing the staff to obtain maximum store efficiency.

Retail environments with an active inventory database can take advantage of 3rd party ERP & Point of Sale systems to deliver dynamic product offerings. Q-flow easily integrates into your existing store processes, using data obtained from your systems to offer the best deals, at right time, to the customers most likely to purchase in store.