EDUCATION SOLUTIONS

Q-nomy provides you with the ability to manage all interactions with students, whether in person or thru information displays and self-service kiosks. Digital Signage could provide directions and information to students; Queuing and Flow Management would help streamline the process of interacting directly with students; Appointment Management would allow students to schedule meetings with campus staff.

Combined, all these elements create better communication between the campus and the students, in both directions. Better informed students, who receive better and faster service, will be able to focus on studying rather than procedures. The campus, on the other hand, will save money thanks to more efficient service processes, and could even generate revenues by selling advertising space on displays.

APPOINTMENT MANAGEMENT:

Q-Flow Appointment Management is an enterprise-wide solution automating the complete appointment cycle from scheduling, arrival, and case recording, to agent advisories and alerts.

The system provides online scheduling and a call-center oriented interface for finding the best match vacancy, based on the student\'s needs.

Upon arrival Q-flow identifies the student and routes them to the appropriate agent allocated for the appointment. Agents are alerted of their appointments arrival and are prepared with advisories specific to the student & case profile. Agents may document case transactions throughout their meeting, maintaining a current record of student relations for future appointments.

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